The University of KwaZulu-Natal (UKZN) aims to be a truly South African university that reflects the society in which it is situated - not only in terms of race, gender and class - but in terms of how it structures its values and priorities and how it responds to social needs. As an institution of higher learning, it is committed to academic excellence, innovation in research and critical engagement with society. With its vision to be the Premier University of African Scholarship, the University of KwaZulu-Natal draws inspiration from an African identity and takes seriously its responsibilities to the development of the African continent.

The HIV-911 national directory project is funded by the Foundation for Professional Development (FPD) through PEPFAR/USAID. The FPD has been registered with the Department of Education as a Private Higher Institution under the Higher Education Act, 1997 (Registration Certificate number 2002/HE07/013). The FPD is also an accredited service provider for continuous professional development (CPD) by the Medical and Dental Professions Board of the Health Professions Council of South Africa (HPCSA).The FPD is currently the largest self funding health sector educational provider in South Africa. The FPD has three key focus areas: education, research and capacity building - more specifically in the areas of health and management.

HIV-911 is a partner of the FPD through the Compass Project. This FPD initiative strives to assist communities to respond effectively to HIV through three key programmes: 1) an HIV and AIDS Mapping and Research Centre to achieve accurate epidemiological data and gap analysis for communities; 2) Information and Resource Collaboration for locating HIV and AIDS services/organisations; and 3) Organisational Development and Capacity Building through organisational needs assessments, benchmarking and skills building for community organisations.

Population Council, Westat, The Social Map are partners with HIV-911. The Children Services Directory is a listing of non-profit organizations (NPOs) and governmental organizations that are working in South Africa to address the needs of orphaned and other vulnerable children (OVC). The directory will be accessible in four ways: Online: Information for NPOs in all provinces will be available online through the websites of cooperating organisations; Hard Copy:A limited number for each province will be distributed to listed OVC NPOs, other organisations, and to government; CD-Rom: A set of PDF files of all provinces that may be printed out or copied to a computer for your convenience and; SMS-like Service: A pilot study in progress in one district municipality (Umkhanyakude); however it is hoped that we can expand this service to the rest of the country. HIV-911 is the datacapture agency for this project.

Cell-Life is a not-for-profit organisation that develops technical systems for the HIV sector (www.cell-life.org.za). Our vision is to improve the lives of people infected and affected by HIV in South Africa through appropriate use of technology. We have three main products: 1. Intelligent Dispensing of Anti-Retroviral Therapy (iDART) which is a software system that currently dispenses ARVs to over 70,000 people monthly in 32 clinics; 2. EMIT which is a cellphone data capture system; and 3. Cellphones for HIV which is a programme applying mobile technology to assist over 100 organisations in prevention, treatment and care of HIV.Cell-Life has partnered with HIV-911 to implement a SMS-type query mechanism for the HIV-911 database. This mobile solution which will soon allow easy-to-use menu-driven data base queries 24-hours a day via entering *120*448# on a mobile phone, is currently in testing and pilot phase.

HIV-911 is working with The Grid to ensure that all Grid users have access to HIV-911’s database. 33314 and download instructions will be sent to your mobile phone.The grid is a mobile social network that allows you to chat to friends, see where they are on a map and share photos or videos with them. You also get to view photos and videos relevant to the area you’re in. The Grid also geo-codes and maps for users useful facilities like restaurants, hotels and shopping malls. With HIV-911, The Grid would is adding layer of HIV/AIDS Service providers and geo-tagging all service providers on the HIV-911 referral database on The Grid.

The African Medical and Research Foundation’s (AMREF) strategy seeks to strengthen health systems and to design and enhance interventions that improve people’s access to health through their active participation. Informed by Africa’s health crisis, AMREF’s comparative advantage and five decades’ experience of working with communities and health systems in the region, the AMREF strategy will be pursued through three interdependent programme themes: Community Partnering for Better Health; Health Systems and Policy Research and Capacity Building. AMREF, South Africa and HIV-911 are working together to pilot the Inkanyezi Mobile Services Network.

The South African Medical Association (SAMA) has collaborated with HIV-911 in the printing and mail out of the national directory series. As a result of this partnership, funds have been raised to enable each clinician, registered as a SAMA member, to receive a complementary copy of the provincial directory relevant to their needs. The South African Medical Association (SAMA) is the representative body for medical practitioners in South Africa.

The AIDS Consortium (AC) is a human rights organisation committed to openness and non-discrimination on the basis of HIV/AIDS. To this end, the Consortium brings together organisations and individuals in a network that processes information and works towards an equitable response to the pandemic. The AC has an affiliate membership of over 1000 Non-Governmental Organisations (NGOs), Community Based Organisations (CBOs) and individuals fully engaged in AIDS work, and currently represents the broader NGO sector on the South African National AIDS Council (SANAC). The AIDS Consortium has assisted HIV-911 in ensuring that all of their member organisations with HIV-related expertise are included in the database.

AIDSPortal is a global initiative that aims to facilitate greater knowledge sharing and networking among organisations involved in the response to HIV and AIDS. It focuses on developing or adapting simple tools that can support country-led networking and knowledge sharing. AIDSPortal primarily works in partnership with networks and seeks to strengthen their ability to support the response to the AIDS epidemic. HIV-911’s Information Technology and Quality Assurance Manager forms part of the AIDSPortal South Africa Steering Committee and AIDSPortal provides vital global exposure to the HIV-911 Programme.

Childline is a child rights and protection Non-Profit Organisation that runs the national call centre for children in distress or difficulty, as well as a variety of other services relating to child protection and the realisation of children’s rights. Services are offered in every province to ensure that children are assisted in their own language. HIV-911 is working with Childline to ensure that the new OVC Database project, currently in development, meets the needs of children made vulnerable by HIV/AIDS.

The Higher Education HIV/AIDS Programme (HEAIDS) is an initiative of the Department of Education funded under a bi-lateral partnership between the European Commission and the Government of South Africa. HIV-911 is working with HEAIDS through the HIV Chairs at each of the 23 tertiary institutions in the country to ensure that all tertiary HIV-related support services are indicated on the database. Public access to these support services is usually limited. Details in this regard are indicated for each service listed.

Higher Education South Africa (HESA), the representative body of the University Vice-Chancellors is the implementing agency for the Programme on behalf of the Department, and a Programme Co-ordination Unit (PCU) has been appointed by HESA in this regard. This partnership aims to enhance the referral of HIV infected and affected students & staff at public HEIs to relevant HIV/AIDS Treatment, Care and Support services within communities surrounding the HEI, as well as within their home communities. This will be achieved by using the HIV-911 referral line, the HIV-911 national online database and hard copy provincial directories of HIV-related services in South Africa.

Medicines Information Centre (MIC) - Toll-free National HIV Health Care Worker Hotline - The Medicines Information Centre, situated within theUniversity of Cape Town’s Faculty of Health Sciences, provides a Toll-Free National HIV Hotline to all health care workers in South Africa. Call us for any HIV/ARV-related clinical enquiries including: HIV testing; Post exposure prophylaxis; Management of HIV in pregnancy and PMTCT; Antiretroviral therapy; Drug interactions; Treatment and prophylaxis of opportunistic infections; Drug availability; Adherence support and Adverse events. Call the Hotline on 0800212506, weekdays 08h30 - 16h30. Staffed by specially-trained and highly-skilled drug information pharmacists.

The Networking AIDS Community of South Africa (WC-NACOSA) is a non-profit organisation based in Cape Town, servicing the Western Cape.WC-NACOSA seeks to reduce the impact of HIV/AIDS through capacity building, networking and strengthening the multi-sectoral response between government and civil society. NACOSA has assisted HIV-911 in ensuring that all of their member organisations with HIV-related expertise are included in the database

SABCOHA has formed a working partnership with the HIV-911 Programme, Centre for HIV/AIDS Networking (HIVAN), HIV-911 are offering SABCOHA members and associates a 25% discounted rate on the purchase price of each provincial directory. To save R50 on each directory, place your order online - noting that you are a SABCOHA member. Provincial Directories cost R150 each for SABCOHA members and associates. SABCOHA is actively involved in endorsing and promoting the HIV-911 project to it’s corporate members and through training initiatives. Advertising support and information sharing is also key to this productive partnership. SABCOHA’s corporate database of HIV-related corporate initiatives is now incorporated into the HIV-911 database. Regular updates on corporate HIV-related data are made available to SABCOHA.

The Eastern Cape AIDS Council was established as part of the comprehensive response to HIV/AIDS in the province of the Eastern Cape, the Eastern Cape AIDS Council has been mandated to advise the provincial government in all matters pertaining to HIV/AIDS and coordinate all HIV/AIDS programmes by various sectors to ensure a multisectoral response to the pandemic. Five programmes drive the ECAC response to the pandemic: Planning and Coordination; Social Mobilization; Communication and Advocacy and Research; Monitoring & Evaluation and a Multisectoral Support Programme. These programmes all aim to create a stigma-free environment where infected and affected people have full access to relevant support services, numbers of new HIV infections and HIV/AIDS-related deaths are reduce and access to life-saving treatment is up-scaled. Council members are committed to a mission that promotes a coordinated and combined effort of working towards alleviation of social, economic, cultural and political challenges resulting from the pandemic. ECAC has provided the HIV-911 programme with incredible assistance by providing organisational data for inclusion in the Eastern Cape Directory, which enabled HIV-911 to grow it’s database for that region from 300 to over 700 organisations. Further, ECAC has provided HIV-911 with supplementary funding to help meet the print and dissemination costs relating to the Eastern Cape Directory for 2008.

The Global Call to Action Against Poverty is a global civil society response to poverty and inequality. In South Africa, “Stand Up and Take Action” aims to mobilse 2 million people to Stand Up and Take Action during 16th/17th/18th October 2009. HIV-911 is an active partner in this campaign.

When we were considering the design for the cover of our HIV-911 National Directory Series 2, we instantly thought of Umcebo Trust, an innovative arts based community empowerment programme located in Ethekwini, KwaZulu-Natal. Umcebo staff have created an impressive beaded and back-lit HIV-911 sign which now graces the walls of the HIV-911 Data Collection Centre. Umcebo and HIV-911, together with HIVAN Forum partner WCRP, recently collaborated with Aleta Armstong of Indlu Finlandia, to launch their manual titled “A Practical Guide to Grassroots Training in Southern Africa”. Robin Opperman, Directory of Umcebo Trust, says: “If you want to start up a project in the creative industries, read this manual immediately. This easy to read publication, shares a journey and lessons learnt, that can be applied anywhere in the world. It is written very frankly and in a user friendly manner and that is its power. This project had to work hard, think creatively and fight for every single achievement and it will teach the reader to do the same in their locality. This is essential reading, which will inspire and grow the work that you do.” The manual is can be downloaded here. The Trust aims to establish an inclusive studio workspace for people with special needs and other community members, to use and develop their artistic talents as a means of personal and creative development, as well as to generate income. Umcebo is committed to the broader education and the development of skills for people with special needs, but also aims to include those who have various abilities – encouraging contact between all people no matter what their abilities. Umcebo believes that personal empowerment and improved self-awareness is brought about through art, craft, creativity, learning and teaching.

World Conference on Religion and Peace
is the world’s largest and most representative multi-religious coalition advancing common action for peace since 1970. Headquartered in New York and accredited to the United Nations, Religions for Peace works through affiliated inter-religious councils in 70 countries in six continents.

Medical Research Council

Christian AIDS Resource and Information Service (CARIS)/ Christian AIDS Bureau (CABSA): CARIS empowers Christian HIV/AIDS initiatives by providing accessible and reliable information on HIV/AIDS. Information is available not only about the scientific, cultural, socio-economic and political aspects of the epidemic but also about the theology and Christian response. Tools and guidelines are available to assist in capacity building for small and large organisations and projects. CARIS provides services through a Resource centre; Help desk, Database and Website. CARIS provides HIV-911 with information on Faith-Based Organisations working in the HIV/AIDS field and in turn, HIV-911 updates and returns updated organisational information. CARIS also provides referral to and exposure for HIV-911 to the Christian-based community.

HIV-911 and LifeLine have collaborated since 2004 to facilitate use of the HIV-911 referral service by the South African public. The National AIDS Helpline team was also very supportive in assisting HIVAN in the development phase of HIV-911, in terms of development of call protocols. Callers to the National AIDS Helpline are routinely offered the option of referral to supplementary support services in their area of need, information for which is gleaned from the HIV-911 on line database and hard copy directory series.

Cell-Life is a not-for-profit organisation that develops technical systems for the HIV sector (www.cell-life.org.za). Our vision is to improve the lives of people infected and affected by HIV in South Africa through appropriate use of technology. We have three main products: 1. Intelligent Dispensing of Anti-Retroviral Therapy (iDART) which is a software system that currently dispenses ARVs to over 70,000 people monthly in 32 clinics; 2. EMIT which is a cellphone data capture system; and 3. Cellphones for HIV which is a programme applying mobile technology to assist over 100 organisations in prevention, treatment and care of HIV.Cell-Life has partnered with HIV-911 to implement a SMS-type query mechanism for the HIV-911 database. This mobile solution which will soon allow easy-to-use menu-driven data base queries 24-hours a day via entering *120*448# on a mobile phone, is currently in testing and pilot phase.

Sappi is a global paper and pulp group. As a leading producer of coated fine paper, Sappi daily touches the lives of millions around the world. People are inspired through reading…everything from fashion magazines to annual reports, from catalogues to wine labels, from brochures to fine art books are printed on our paper. Sappi has kindly donated paper for printing of the KwaZulu-Natal Directory of HIV-Related Support Services, Series 2.

Child Helpline International is the global member network of child helplines, working to protect the rights of the child. We work in around 160 countries and are founded on the belief that children and young people not only have rights, but that they alone are the best individuals to indentify their problems if they are equipped with the proper tools.

The National Welfare, Social Service and Development Forum is a key coordinating body in civil society with a history of action on matters affecting social welfare in South Africa and beyond. A major driver of social change is a diverse, vocal and ongoing dialogue that engages people across sectors in pursuit of common goals. The NWF provides a space for dialogue on matters that concern civil society and citizens in the pursuit of the realisation of their inherent right to dignity.

We would also like to acknowledge the efforts of a number of organizations who provided us with information and support in various ways so that we could bring the HIV-911 Programme to you:

• AIDSBuzz
• AIDS Foundation
• AIDS Resource Centre Maps
• Buffalo City Municipality
• Children in Distress Network (CINDI)
• Children’s HIV Association (CHIVA)
• Cornerstone Christian College
• Department of Health, South Africa
• Diakonia Council of Churches
• Discovery Fund
• ECNGOC - Eastern Cape NGO Coalition
• EduAction GIS Mapping
• Ethekwini Health Unit, Ethekwini Metropolitan Municipality
• HealthInSite
• HIV-911 database members
• Immedia/East Coast Access
• International Centre for AIDS Treatment and Prevention (ICAP)
• Isidingo, The Need (Endemol Entertainment)
• Karabo
• Landou Graphic Design & Advertising (Pty) Ltd
• LoveLife
• Masibambisane Limpopo Summit
• Medical Research Council, Durban
• Mum’s Mail
• New Start (managed by the Society for Family Health)
• NOAH
• PDPHCP Programme, Department of Health, South Africa
• President’s Emergency Plan For AIDS Relief grantee organisations throughout South Africa (PEPFAR)
• Regional AIDS Initiative of Southern Africa (RAISA)
• Right to Care
• SA Cities Network
• SA NGO Network (SANGONET)
• Shisaka/Expanded Public Works Programme
• The International Centre for AIDS Care and Treatment Programs
• The Islamic Medical Association (IMA)
• The Municipal Demarcation Board
• The Praekelt Foundation
• The South African Hindu Maha Sabha
• The South African Medical Association (SAMA)
• Treatment Action Campaign (TAC)
• University of KwaZulu-Natal Foundation
• USAID
• WesBank
• All the various listserves, newsletters and media that publicised and continue to publicise this project